FAQ

1. What products do you offer?

We offer a variety of products including: Saving Envelope Resin crafts Digital productivity templates (upcoming)

2. How do I place an order?

To place an order, simply browse our products on our website, add your desired items to the cart, and proceed to checkout. You can pay securely using Stripe.

3. What payment methods do you accept?

We accept payments through Stripe, which allows you to use various credit and debit cards.

4. How is my order shipped?

We use ezy2ship for all our shipping needs, ensuring your order is delivered safely and promptly.

5. How can I contact customer support?

For any inquiries or assistance, you can reach out to our customer support team via email at twinnybyje@gmail.com or through the contact form on our website.

6. Do you offer returns or exchanges?

Yes, we do. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to arrange a return or exchange. The item must be unused and in its original packaging.

7. Do you provide custom or personalized products?

Currently, we do not offer custom or personalized products, but we are working on adding this feature in the future.

FAQ